Frequently Asked Questions

What sort of business is Monster Detail?
We are an established online retail business who have been trading for well over a decade. We specialise in selling some of the highest quality car care and cycling products on the market.

Do you offer free UK delivery on all orders?
Yes, we don't believe in charging for delivery, so we don't. Unlike most of our competitors, we also don't have  any 'minimum spend' in order to get free delivery.

Will it take a long time for my order to arrive?
No, delivery is not only free but also fast and efficient, with most orders arriving within 1-3 working days from the order date.

Are you an approved reseller of the brands you sell?
Yes, we are proud to be authorised resellers of all the brands we sell, including Dodo Juice, Seatylock, Green Oil, Scratch Shield, Crankalicious and Supernatural (to name but a few).

Do you have any reviews I can look at?
Absolutely, please see our reviews page for independent buyer product reviews (collected by Yotpo) and please also see our Trustpilot page for reviews customers have left regarding our overall service.

Can you deliver to countries outside of the UK?
Unfortunately we are not currently offering international shipping but we do offer free delivery to all UK addresses.

Do you accept returns?
Yes, please see our returns policy (link also at the bottom left of the page).

Are you interested in stocking new brands?
We are always open-minded when it comes to stocking new brands and products, so please get in touch with any opportunities or recommendations.

How do I get in touch with you?
Feel free to contact us via email (contact@monsterdetail.co.uk) or use the contact form on our contact us page.

Are are you doing anything to be enviromentally friendly?
We use biodegradable mailing bags, our jiffy bags are fully recyclable (and also made from partially recycled materials) and we recycle as much as possible.

Green Oil are one of our top cycling brands and all of their products are 100% biodegradable, PTFE free, and made in Britain from recycled and recyclable materials.