Returns & Refunds Policy

We are happy to accept returns up to 14 days after your purchase. Please contact us to arrange a return before sending the item(s) back to us.

To be eligible for a return, your item must be brand new and sealed in its original packaging. We will normally issue your refund within 2-7 working days of receiving your return.

Buyers are responsible for return postage costs and, depending on the reason for the return, we may deduct the original postage cost from the refund amount (usually less than £5 for most items).

We reserve the right to make an appropriate deduction or reject a return if the item is not returned in a resalable condition or if the wrong return reason is given.

If you are returning a valuable item, you may wish to use a trackable delivery service as we cannot be held responsible for returns which do not arrive.

If you have any questions or if you wish to return your order, please send us an email (contact@monsterdetail.co.uk) and we'll get back to you as quickly as possible.